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FAQ

SHIPPING POLICY
We offer fast and reliable shipping options to ensure that your arrive on time.  Your order will arrive within 14 days.  Shipping is automatically calculated and is based on weight and destination zip code.  If you have any questions or concerns about shipping, our customer support team is always ready to assist you.

EXCHANGES & REFUNDS
We understand that sometimes things don't work out, and we want to make sure you're completely satisfied with your purchase. If you're not happy with your order, we offer hassle-free returns and exchanges within 30 days of purchase for new and unused items only.  We do not reimburse the shipping cost for the order and you will be responsible for the shipping cost to return / exchange the order. To initiate return or exchange please contact Support@ThatsRightBitches.com 

PRIVACY
Guarding the privacy and safety of your data is very important to us.  We do not sell or share your data.  When you signup, login or place an order, you are consenting for ThatsRightBitches.com to use your email to send you emails or text messages for promotions and new items. 
TERMS & CONDITIONS
Thank you for visiting ThatsRightBitches.com. We have prepared the information below to ensure that your experience on our website is one you’ll want to repeat again and again.
 
That's Right Bitches, LLC provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site.
 
Although you may “bookmark” a particular portion of ThatsRightBitches.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since That's Right Bitches, LLC may revise this agreement at any time, please visit this page periodically to review the terms of your use.  If you have any questions concerning any of our policies, please contact us at Support@ThatsRightBitches.com
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LEGAL INFORMATION

This website is expressly owned and operated by That's Right Bitches, LLC The mailing address for That's Right Bitches is 5158 Clareton Drive, #1556, Agoura Hills, CA 91376.

 

Unless otherwise noted, all design and content featured on ThatsRightBitches.com-including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by That's Right Bitches, LLC.

 

This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of That's Right Bitch, LLC.

 

Do not reproduce, publish, display, modify, sell, or distribute any of the materials from That's Right Bitches, LLC. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

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Limitation of Liability

Given the unpredictability of technology and the online environment, That's Right Bitches, LLC does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements.

 

As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. That's Right Bitches. LLC shall not be liable for damages of any kind related to your use of or inability to access this website.
 

Inaccuracies

We attempt to present the most recent, most accurate, and most reliable information at all times. However, there may be occasions when some of the information featured on ThatsRightBitches.com, ThatsRightNow.com or third-party websites may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order.

 

Please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an That's Right Bitches, LLC product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, That's Right Bitches, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

 

That's Right Bitches, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, That's Right Bitches, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

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Availability

At ThatsRightBitches.com, we  curate and manufacture distinctive merchandise for which the That's Right Bitches brand is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on ThatsRightBitches.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact Support@ThatsRightBitches.com

 

Product Information

That's Right Bitches, LLC products displayed on the website are available on other sites we partner with. The prices displayed on the website, however, are quoted in U.S. Dollars and are valid and effective only in the United States and Canada. Keep in mind, ThatsRightBitches.com does not carry every item that you would find on our partner sites. 

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Pricing

Most That's Right Bitches, LLC products displayed on the website are available on ThatsRightBitches.com and our partner sites located in the United States while supplies last. In some cases, web merchandise may not be available on ThatsRightBitches.com. Our partner site and stores may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials and do not reflect the pricing of ThatsRightBitches.com

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Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

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Indemnification

You agree to indemnify, defend, and hold harmless That's Right Bitches, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

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Correspondence

Although we will make every effort to respond quickly to applicable email messages, That's Right Bitches, LLC is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.

 

While we welcome your comments and feedback regarding That's Right Bitches brands, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection.

 

Please note that all of your comments, feedback, ideas, suggestions, photos, videos, and other submissions that are disclosed or submitted to our company through ThatsRightBitches.com, ThatsRightNow.com, all social media sites, other sites, retail stores and our influencers shall become and remain the property of That's Right Bitches, LLC. 

 

Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
 

SMS Terms & Conditions

Please read these terms and conditions carefully. By opting in to one or more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from That's Right Bitches, LLC and others texting on its behalf, including text messages made with an autodialer, at the telephone number(s) that you provide. You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to purchase any goods or services.

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You also accept and agree to be bound by these SMS Terms and Conditions, That's Right Bitches, LLC Terms of Use (including its ARBITRATION AGREEMENT), our Privacy Policy, and any other applicable terms and agreements related to your use of That's Right Bitches, LLC services and products.

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Program Description

That's Right Bitches, LLC and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver That's Right Bitches, LLC text messages to you.  That's Right Bitches, LLC text messages are intended to provide you with information about upcoming deliveries and That's Right Bitches, LLC goods and services.

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Message Frequency

The number of  ThatsRightBitches.com text messages that you receive will vary depending on how many of ThatsRightBitches.com text messaging programs for which you sign up to receive messages. ThatsRightBitches.com & ThatsRightNow.com brands generally have separate text messaging programs.

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Cost

Message and data rates may apply to each text message sent or received in connection with ThatsRightBitches.com text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. ThatsRightBitches.com and it's brands do not impose a separate fee for sending ThatsRightBitches.com text messages.

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How to Opt-In

To opt-in to receive text messages from ThatsRightBitches.com text messaging program(s), please follow the instructions provided by the specific brand (ThatsRightBitches.com  and ThatsRightNow.com) from which you wish to receive messages.

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How to Opt-Out

To stop receiving text messages from a specific That's Right Bitches brand text messaging program, text STOP to the ten digit short code for the text messaging program from which you no longer wish to receive message (i.e., the number from which its text messages are being sent). You will then receive confirmation of your opt-out of that text messaging program. This will only opt you out of the specific text messaging program associated with that phone number. You will remain opted in to other That's Right Bitches, LLC text messaging programs.

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Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying That's Right Bitches brands immediately if you change your mobile telephone number. You may notify That's Right Bitches brands of a number change by changing the number on your profile for the website associated with the specific text messaging program you opted into.

You agree to indemnify That's Right Bitches brands in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify That's Right Bitches, LLC if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

PRIVACY
Please refer to our Privacy section.

 

Access or Delivery to Mobile Network is Not Guaranteed

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of That's Right Bitches, LLC control, and That's Right Bitches, LLC is not responsible or liable for issues arising from them.
 

Support/Help

To request more information, text HELP to the phone number for the text messaging program about which you have questions. You may also receive help by contacting Support@ThatsRightBitches.com
 

Eligibility

To receive That's Right Bitches text messages, you must be a resident of the United States and 13 years of age or older.

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Changes to Terms and Conditions

That's Right Bitches, LLC may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to That's Right Bitches brand websites. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive That's Right Bitches, LLC brands text messages will indicate your acceptance of those changes.

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Termination of Text Messaging

That's Right Bitches, LLC may suspend or terminate your receipt of text messages if That's Right Bitches, LLC believes you are in breach of these SMS Terms and Conditions. Your receipt of That's Right Bitches, LLC brands text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. That's Right Bitches, LLC reserves the right to modify or discontinue, temporarily or permanently, all or any part of That's Right Bitches, LLC text messages, with or without notice.

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Contact Us

If you have questions regarding these SMS Terms and Conditions, please Support@ThatsRightBitches.com
 

Social Media Contests

There are no active social media contests at this time.

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User Generated Content

That's Right Bitches, LLC makes no representations with respect to content generated by consumers and third party content creators, including without limitation, photographs, social media handle, videos, and comments (collectively, “User Generated Content”).

 

By posting and uploading User Generated Content that you have tagged with @Thats.Right.B, #Thats.Right. Bitches, @TRB, #TRB, and/or other That's Right Bitches, LLC brand profile tags or hashtags, you grant to That's Right Bitches, LLC and its third-party service providers who provide content management services (collectively, the “Licensed Parties”) the perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable right to use your That's Right Bitches, LLC-tagged User Generated Content in any manner to be determined in That's Right Bitches, LLC sole discretion, including but not limited to on its webpages, social media pages operated by That's Right Bitches and it partners, and in its other marketing, promotional and advertising initiatives, in any media now or hereafter known.

 

That's Right Bitches may use, display, reproduce, distribute, transmit, create derivative works from, combine with other materials, alter and/or edit your User Generated Content in any manner in its sole discretion, with no obligation to you whatsoever.

 

You grant the Licensed Parties the right to use your username, real name, image, likeness, caption, location, or other identifying information in connection with any use of your User Generated Content. You hereby represent and warrant that (i) you own all rights in and to your User Generated Content, (ii) you have permission from all person(s) appearing in your User Generated Content to grant the rights granted herein; (iii) you are not a minor, and (iv) the Licensed Parties' use of your User Generated Content as described herein will not violate the rights of any third party or any law. You hereby release, discharge and agree to hold That's Right Bitches, LLC and it brands, the Licensed Parties, and any person acting on That's Right Bitches, LLC or their behalf harmless from any liability related in any way to the Licensed Parties' use of your User Generated Content.

 

If you believe your rights are infringed by any User Generated Content embedded or referenced on the That's Right Bitches website, please notify That's Right Bitches, LLC pursuant to the DMCA Notice & Take-down Procedure set forth below.

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DMCA Notice & Take-down Procedure

Without limiting the foregoing, if you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the website; (iv) your address, telephone number, and e-mail address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use; (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. The Copyright Agent for That's Right Bitches, LLC, for notice of claims of copyright infringement is DMCA Designated Agent who can be reached as follows:

By e-mail at:  Support@ThatsRightBitches.com
By mail at: 
That's Right Bitches
5158 Clareton Drive, #1556
Agoura Hills, CA 9137

 

IMPORTANT! PLEASE NOTE:

YOUR E-MAIL MUST BE WRITTEN IN ENGLISH AND MUST HAVE THE FOLLOWING SUBJECT LINE:

“DMCA NOTICE OF INFRINGEMENT”
 

IF YOUR E-MAIL DOES NOT HAVE THIS SUBJECT LINE AND/OR IS NOT WRITTEN IN ENGLISH, YOUR E-MAIL WILL NOT BE READ BY OUR DMCA DESIGNATED AGENT.

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That's Right Bitches, LLC Arbitration Agreement

Mindful of the high cost of legal disputes, not only in dollars but also in time and energy, both you and That's Right Bitches, LLC. and its subsidiaries including That's Right Now (together, “That's Right Bitches”) agree that any controversy, claim, action, or dispute in any way related to your use of any That's Right Bitches, LLC website, any purchase from ThatsRightBitches.com ThatsRightNow.com, or to any products or services sold or distributed by That's Right Bitches, LLC (“Dispute”) will be resolved by this dispute resolution procedure and arbitration agreement (“Arbitration Agreement”).

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Informal Dispute Resolution

Either party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent

(1) to That's Right Bitches at:

That's Right Bitches Legal Department
5158 Clareton Drive, #1556
Agoura Hills, CA 91376

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or:

(2) to you at: your last-used billing address or the billing and/or shipping address in your online profile.

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Both you and That's Right Bitches, LLC agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any arbitration or filing any claim against the other party.

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Scope of Arbitration Agreement

To the extent you cannot resolve any Dispute through the informal dispute resolution procedure described above, a Dispute shall be resolved through binding individual arbitration. Accordingly, you and That's Right Bitches, LLC agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and with respect to any Dispute (except small claims, as described below). You and That's Right Bitches, LLC expressly delegate to the arbitrator the authority to determine the eligibility of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement.

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Right to Bring Small Claims in Court

Instead of arbitration, either you or That's Right Bitches, LLC may bring any individual claim in small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual claim. All small claims actions must be filed in Los Angeles County, California.

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How Arbitration Works

Either party may initiate arbitration, which shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules (“AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA’s website www.adr.org, or by calling the AAA at (888) 855-9575. In the event the AAA is unavailable or unwilling to hear the Dispute, the parties shall agree to another arbitration provider.

 

Payment of all filing, administration and arbitrator fees will be governed by the AAA’s applicable rules.  If awarded fees That's Right Bitches, LLC will reimburse those fees in an amount up to $10,000. That's Right Bitches, LLC does not waive its own right to seek ALL attorneys’ fees and costs in arbitration.

 

You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in Los Angeles County or at another mutually agreed location.

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Waiver of Right to Bring Class Actions and Representative Claims

All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer.

 

You and That's Right Bitches agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and That's Right Bitches, LLC hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration.

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Other Terms

This Arbitration Agreement shall be governed by, and interpreted, construed, and enforced in accordance with the Federal Arbitration Act and, where applicable, the law of the Commonwealth of California. The terms of the Arbitration Agreement provisions shall survive after your relationship with That's Right Bitches, LLC and/or use of our websites or other services and products ends. Except as set forth above, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement.

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